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Posted on: February 5, 2021

NKC sets up COVID-19 Vaccine Call Center

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New Kent County is currently in Phase 1c of COVID-19 vaccinations, vaccinating those in phases 1a, 1b and 1c, and as the Virginia Department of Health’s (VDH) availability of the COVID-19 vaccine increases, we will work with our local health district to move toward vaccination of all of New Kent County residents and workers.  We will be focusing on the prioritization strategies outlined by the Governor and as defined by the Centers for Disease Control and Prevention (CDC) Advisory Committee on Immunization Practices (ACIP).  

New Kent County has opened a COVID-19 Vaccine Call Center for anyone with vaccination questions or to pre-register for future vaccine clinics to be scheduled in New Kent County. The call center is being utilized to pre-register those who live and work in New Kent County, however we are not able to give personal estimates of your position in the queue. The call center telephone number is (804) 966-9677. The call center is open Monday through Friday, 9:00 a.m. to 4:00 p.m.

Weekly vaccinations clinics, in partnership with the Chickahominy Health District, continue with the focus being on those individuals in the 1a, 1b and 1c phase classifications. No walk-ins will be taken; clinics are by appointment ONLY.

Residents can best stay informed through the call center, the media, on our website and social media, and by visiting these VDH sites:

VDH COVID-19 Vaccination Response

VDH COVID-19 Vaccination Frequently Asked Questions (FAQs)

See when you can be vaccinated

The Chickahominy Health District (CHD), of which New Kent County is included, has updated their website homepage, to include COVID-19 resources and a statewide pre-registration system. The Commonwealth of Virginia has launched a new Statewide Vaccine Pre-Registration System to provide a unified and comprehensive process for people in Virginia to pre-register for the COVID-19 vaccine. Go to or call: 1-877-VAX-IN-VA to get information on the vaccine (how it works, why it is safe), get pre-registered (add your name to the waiting list) for the COVID vaccine, and you'll be notified when it's your turn to get a vaccine appointment. All individuals who have previously filled out a survey or form or signed up for a waitlist to be vaccinated through their local health district will be automatically imported into the new statewide system. Individuals will maintain their current status in the queue, and will be able to search that they are in the new system.

New Kent County residents may pre-register in the statewide system as well as the New Kent County database.

While these vaccines are a light at the end of the tunnel, now is not the time to let down your guard. Everyone needs to continue to implement safe practices such as wearing a mask, physical distancing, and frequent hand hygiene.

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