Announcements & Closures
New Kent County is committed to ensuring the health and well-being of our citizens and staff, and wants to help our community as it deals with the coronavirus (COVID-19) pandemic. This page will provide updates from the County offices as often as possible to keep the public and our employees aware of decisions from County administration. Check back for updates.
New Kent County Announcements and Closures
- New Kent County Public Utilities is offering relief for customers requiring assistance to pay their past due water and sewer bills as a result of COVID-19. The funding for this program is provided by the State from CARES ACT funding. To qualify for this funding, customers must demonstrate an economic hardship which was directly related to COVID-19 AND have a past due water and/or sewer bill of 30 days or more. Please contact New Kent Public Utilities at 804-966-9678 for further details.
- If you are an individual or part of a group wanting to volunteer to help others in our community during this time, please reach out to the New Kent County Social Services Office. Also, if you or someone you know are in need of assistance obtaining basic needs due to the COVID-19 pandemic, please contact Social Services by the means below.
All County buildings are open to the public. Customers who visit County buildings will be asked to complete a screening to include a temperature check. Please wear a face covering if you are not fully vaccinated. Addition information is listed below.
Circuit Court Clerk’s Office - will conduct ALL transactions at the front window during normal operating hours (8:30 a.m. to 4:30 p.m., recording ends at 4:00 p.m.). Entry to the record room will be granted on a case-by-case basis with approval from the Clerk. Please use the land records computers in the lobby to conduct research.
General District Court Office – The General District Court continues to follow the guidance of the Supreme Court of Virginia, Circuit Court Judge, and the presiding Judge of this court regarding COVID-19 procedures. Based on our instructions, members of the public may expect the following:
- If you have been ill, have been exposed to COVID-19, or live with someone who has been exposed to COVID-19, call the Clerk’s Office at 804-966-9530 before your scheduled Court date.
- The number of people in the courtroom at any one time will be limited and social distancing required. Please plan to follow the directions of the Sheriff’s Office when you arrive at the courthouse.
- A mask or face covering will be required in the courthouse. Inappropriate, offensive or distracting face masks are not permitted.
- Space limitations may require that certain security screenings, paperwork or meetings occur outside. As well, the new safety procedures may result in a line or wait before entering the courtroom. Please arrive prepared for inclement weather.
- For now, only the parties, witnesses, attorneys, court reporters, interpreters, press and court watch groups are allowed in the courtroom. Spectators are not allowed.
Juvenile & Domestic Relations Court Office - Pursuant to the Supreme Court Order of May 6, 2020 and other subsequent orders, the New Kent Juvenile and Domestic Relations Court is transitioning to more routine operations.
As we make this transition, the following safety measures will be in place:
- Social distancing will be practiced and numbers of people permitted in the courtroom may be significantly limited.
- Pursuant to the attached orders of the Circuit Court, only parties to a suit or action and witnesses will be allowed in the courthouse for the hearing. Additional family members, people lending support, etc. will not be allowed in the courthouse at this time. Obviously, parents of minors who are parties or witnesses will be allowed to remain with their child.
- Cases will continue to be scheduled at staggered times. The New Kent Sheriff’s Office may stagger entry into the building according to the scheduled time of the case so that social distancing can be observed.
- Meeting space in the Courthouse is limited. Please meet with your client/attorney prior to the hearing, if possible.
- Please encourage your clients to appear close to their hearing time as they may not be allowed into the courthouse early to use the restroom, etc. Parties may be asked by the Sheriff’s Office to remain in their cars or outside until their case is called if the courtroom is at capacity.
- Paperwork will be provided to Court Appointed Counsel and GALs in court, when possible. If not provided on the court date, it will be emailed, faxed or mailed. Parties will not be allowed to view files on court dates. Please contact the clerk’s office to make arrangements to view files.
- Hearings may be conducted by video on the WebEx format upon written request and approval by the Court.
- Hearings may be conducted by telephone upon written request and approval by the Court.
- Continuances will continue to be granted, however, the parties must complete the Continuance Request Form.
9th District Court Services Unit (CSU) - in response to the COVID-19 pandemic, the following services are available (subject to change): Protective Order Petitions, Emergency Removal Petitions, and Civil Petitions (i.e., custody. paternity, support, etc.). Please call the main telephone number, (804) 966-9622, for assistance or to schedule an appointment.
We appreciate your patience and cooperation as we navigate these unique challenges and work to safely provide access to justice.
- DMV Select - is open by APPOINTMENT ONLY. Schedule an appointment at: https://v2.waitwhile.com/welcome/newkentcountycommiss or call 804-966-9610. NO WALK-INS.
- Schools - Please visit the NKCPS website concerning the 2021-2022 school year and Grab and Go Meals.
- Please check the calendar for the status of individual County boards/commissions/committees meetings and events.