How can I get an irrigation (companion or exclusion) meter?
Irrigation meters are not available in all subdivisions. In subdivisions where irrigation meters have been pre-approved, customers may contact Public Utilities to obtain information about getting an irrigation meter installed. Irrigation meter fees range from $300 to $750 depending on location. It is the customer’s responsibility to connect their irrigation system to the County-supplied meter. Regular water rates are charged for irrigation usage. In subdivisions where irrigation meters are not available, regular sewer usage fees are charged on all water used.

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1. How do I sign up for utility service?
2. What fees must I pay to initiate utility service?
3. How long does it take to get my water turned on?
4. How can I close my utility account?
5. How can I get an irrigation (companion or exclusion) meter?
6. I did not use water during this billing period, why am I still getting a bill?
7. How can I pay my utility bill?
8. I made my payment using online banking, why has it not been received?
9. I did not get a utility bill, what should I do?
10. What other utility services does the County offer?
11. Are there other water service providers in New Kent?
12. Who do I contact in the event of a utility emergency?